Area: Decisions, Operations & Technology Management

Taxi driver waiting outside his car Research Brief / Ride-Sharing Services

Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies

Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty

A man tests a phone from a display in a store Research Brief / Supply Chain

Offering Free Upgrades Early to Manage Inventory and Boost Profit

Waiting until one product model runs out can be a costly mistake

Warehouse Research Brief / Sustainability

Once Begun, Corporate Carbon Reduction Efforts Gather Momentum

Companies are surprised: Opportunities to reduce CO2 are more plentiful than expected

A woman having coffee in front of a laptop Research Brief / E-commerce

Online Coupons Work in the Moment but Don’t Seem to Alter the Seller-Shopper Relationship

Studying 1 million Alibaba users, Hengchen Dai mostly confirms the transactional nature of internet retailing

A pile of glittery gold stars on the left of the frame and in the center a yellow star Research Brief / Sales

Online Reviews: Should Sellers Show All or a Subset Relevant to You?

Most sellers do one or the other, but giving shoppers both might lift sales

Censored pricing at a store - Sale Price Research Brief / Pricing

Opaque Pricing: How Sellers Can Gather Data and Boost Revenue

Websites peddle unnamed hotels and even cities; would you pay to omit one from the list?

Off white medicine pill capsules on a desk Research Brief / Pricing

Orphan Drugs: An Expert Pricing Panel Could Bring Benefits

The goal is continued development of new drugs and reduction of often shocking prices

Illustration of a man reaching for cherries on top of a pile of math symbols Feature / Productivity

Picked All the Low-Hanging Fruit? Finding Opportunity in Mathematical Models

After management does its best, new analytical approaches take effectiveness up another notch

Two reshore workers standing Research Brief / Supply Chain

Politicians and Labor Love Reshoring; Investor Reaction Is Mixed

Stock prices dip around some announcements of return of jobs

Two males looking at a computer screen Research Brief / Leadership

Quantifying Team Leadership Approaches: To Do, or to Direct Others?

In a field often ruled by personality, a rational model is proposed

Person in an ICU Research Brief / Health Care

Research: Patients Spent 15 Hours Longer than Necessary in the ICU

Delaying transfers to other inpatient hospital rooms limits availability of costly beds

Research Brief / Ride-Sharing Services

Robotaxis Aren’t Sure Route to Ride-Hailing Profits

A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies

People on electric scooters Research Brief / Ride-Sharing Services

Scooter Recharging: Should Companies Offer Customers Carrot or Stick?

Operating costs decline when riders get free rentals for docking dying electric vehicles

A woman with a lantern Research Brief / Supply Chain

Shining a Light on the Development Supply Chain

Field researchers constructed a model to subsidize essential goods for low-income communities in crisis, and profit in recovery

Laptop computer with Transparent Pricing presentation Research Brief / Strategy

Should a Company Reveal Its Cost Structure to Customers?

In certain competitive situations, cost transparency can provide an edge

Two individuals working in a factory assembly line Research Brief / Manufacturing

Should Manufacturers Use Formal Procedures to Evaluate Alternative Materials?

Methods that weight efficacy, toxicity and cost improve understanding but provide no easy answers