Area: Decisions, Operations & Technology Management

Horizontal color image of modern plastic factory with industrial machinery. Research Brief / Supply Chain

Supply Chains Benefit When Manufacturers Adopt AI

Efficiencies spill over to suppliers even if they don’t adopt the technology themselves

Research Brief / COVID-19

The Dollar Store Fix for Vaccination Deserts

Pharmacies aren’t everywhere — adding dollar stores could reduce average distance to vaccination by 62%

Colleagues sitting at table in conference room at business meeting. Research Brief / Productivity

The Makeup of Your Team Should Dictate How and When You Have Meetings

Team size and how staffer productivity varies are crucial considerations

An aerial view of California's Shasta Lake taken in 2024 Research Brief / Global Warming

The New Math for Reservoir Management Amid Climate Change

Sacramento River Basin serves as a test case for conserving water over unpredictable weather cycles

Illustration of a man thinking Feature / Time Management

Time Management for Startups: Entrepreneurs Act as if Future Hours Aren’t Worth Much

Research adapts big-company operational knowledge to smaller organizations

A cube of hundred dollar bills wrapped in a blue bow Research Brief / Productivity

Trying Out Bonus-Pay Theory on Unsupervised, Low-Skill Tasks

Incentives boost output, but benefits level off at a fairly low point

Clean operating room Research Brief / Health Care

Two-Tier Pricing: Reducing Risk for ACOs and Specialist Practices

Higher prices for the first few procedures, followed by a volume discount, may help balance risks and rewards

Cars parked the side of a street Research Brief / Ride-Sharing Services

Uber-Like Services: Variable Driver-Company Revenue Split Improves Profit

A second lever, after “surge” pricing, adjusts the supply of drivers

A white Waymo autonomous vehicle on the street near a crosswalk. Research Brief / Ride-Sharing Services

Uber’s Conundrum: Retaining Drivers as it Builds an Autonomous Fleet to Replace Them

During a lengthy transition, customer service — and driver income — could suffer significantly

Closeup of microchips Research Brief / Pricing

Volume Discount? In the Chip Industry, Don’t Count on One

Semiconductor makers’ pricing is based not just on quantities ordered but also on “capacity rationing”

An electric charging station filled 2ith cars Research Brief / Supply Chain

Want More Charging Stations? Spur Purchases of More EVs

Governments needn’t subsidize charging networks

Aisle with merchandise at a hardware store. Research Brief / Retail

Website Search Data Suggests Profitably Reconfiguring In-Store Product Placement

Lots of web searches for laminate flooring? Move it closer to the storefront

Power plant smoke stacks Research Brief / Energy

What Delivers a 20-to-1 ROI in the Energy Business?

Highly technical probabilistic risk assessments at nuclear plants improve safety and pay for themselves many times over

A young man wearing a blue shirt plays a game on his cellphone Research Brief / Behavioral Economics

What Drives Engagement in $116 Billion Mobile Gaming Industry

Novelty and social connection boost time spent playing

Ebola tent Research Brief / Health Care

When Ebola Strikes, Where Should Help Go?

Improving epidemic forecasting helps response teams target aid more effectively

A man shopping for soap Research Brief / Marketing

When It Pays Not to Help Your Customers Comparison Shop

Rakesh Sarin creates a model that shows consumer “ambiguity” about product quality should drive marketing and brand management strategy