Area: Decisions, Operations & Technology Management

Ebola tent Research Brief / Health Care

When Ebola Strikes, Where Should Help Go?

Improving epidemic forecasting helps response teams target aid more effectively

A man shopping for soap Research Brief / Marketing

When It Pays Not to Help Your Customers Comparison Shop

Rakesh Sarin creates a model that shows consumer “ambiguity” about product quality should drive marketing and brand management strategy

Astronaut performing a space walk Research Brief / Operations

When Logistics Go into Orbit

Researchers are considering the challenges of new space industries

Shopping cart on white background. Research Brief / Pricing

When Surge Pricing Comes to the Supermarket

Charging more at peak times could reduce congestion and lift profits. Would customers revolt?

Childproof tops of many prescription bottle of medication Research Brief / Health Care

Why Aren’t More Drugs Already on the Market Repurposed for Other Diseases?

Structuring incentives — extended patent protection, expedited approval — turns out to be remarkably difficult

A city full of smog Research Brief / Stock Returns

Your Chinese Supplier Pollutes – It Dents Your Stock Price?

The market penalizes customers’ shares more than those of the polluter