Area: Management and Organizations

Young couple playing in swimming pool Research Brief / Management

A Bonus of Added Vacation Time Feels Better Than a Monetary Bonus

Time off as a reward makes people feel more human

A woman and a man having a meeting. Feature / Behavioral Decision Making

The Listening Gap: Speakers Assume They’re Heard, the Spoken-To Often Feign Attentiveness

A growing body of research questions the value of the nod, eye contact, ‘mm-hmm’ and ‘uh-huh’

A white man wearing a business suit sitting at a desk throws his desk phone in a fit of anger. Research Brief / Artificial Intelligence

AI Chatbots That Lead With Empathy Can Help Manage Workplace Anger

When AI acknowledges feelings, resistance to the technology melts

Sunset over a wineyard in Bordeaux, France. Research Question / Global Warming

To Survive Global Warming, Company Operations Adapt — But Do Those Changes Make Things Worse?

Businesses need research to guide adaptation beyond quick ‘maladaptive’ fixes and toward long-term resilience

Two guards walking inside San Quentin State Prison. Research Brief / COVID-19

How Prisons, Very Much Like Nursing Homes, Helped Spread COVID Beyond Their Walls

After a botched inmate transfer, San Quentin guards carried the virus back to their neighborhoods

Illustration for first-movers feature Feature / Entrepreneurship

How First-Mover Advantage, Once Unquestioned, Lost Its Grip on Entrepreneurs and Business Researchers

A skeptic asked questions that drove decades of study; plenty of ‘first-movers’ weren’t actually first

Man taking the grocery shopping left on the porch of the house. Research Brief / Behavioral Decision Making

Grocery Delivery: Beyond a Gratuity, What Motivates a Gig Driver?

You as a customer can control two factors — time of day and whether you insist on personally accepting the goods — but not the third, route density

A man shouts during a congressional town hall meeting on March 13, 2025 in Asheville, North Carolina. Research Brief / Politics

Reducing Partisan Hostility Can Be Surprisingly Simple

Megastudy: strategies reduce political animosity, but don’t necessarily improve — and may harm — commitment to democratic principles

Side view of Young Caucasian mother enjoying with her little baby relaxing in his baby carriage Research Question / Economics

Providing Paid Parental Leave Typically Costs Employers Less Than Replacing Workers Who Quit

Custom database tracks movement of 5.3 million workers, reveals unappreciated economics of little-offered benefit