Area: Management and Organizations
A Bonus of Added Vacation Time Feels Better Than a Monetary Bonus
Time off as a reward makes people feel more human
The Listening Gap: Speakers Assume They’re Heard, the Spoken-To Often Feign Attentiveness
A growing body of research questions the value of the nod, eye contact, ‘mm-hmm’ and ‘uh-huh’
AI Chatbots That Lead with Empathy Can Help Manage Workplace Anger
When AI acknowledges feelings, resistance to the technology melts