Area: Marketing

Illustration of a hand holding a bidding panel and a house. Research Brief / Consumer Behavior

People Pay for the Right to Bid — and Then Overbid

Bidders sacrifice a better price to avoid ending up with nothing

A glass jar filled with change and dollar bills with a white label that reads "tips." Research Brief / Consumer Behavior

As Tipping Booms Online, How Can Platforms Maximize Their Take?

A conundrum: When others’ tips are visible, users make larger tips to keep up. But they tip more often when tips aren’t displayed online

A pop-up that allows a user to turn off tracking on an app. Research Brief / Advertising

Barred From Stalking Us Across the Internet, Returns for Some Advertisers Plummet

Small businesses hit particularly hard when Apple made it easy to opt out of app tracking

Grogu and The Mandalorian in a still from the Disney+ show. Research Brief / Economics

Streaming Platforms’ Exclusive Grip on Shows Is One of Modern Life’s Great Annoyances, But Things Could Be Worse

Absent these deals, smaller studios and streamers would suffer, TV might be less entertaining — and costlier

A DraftKings Sportsbook, the official sports betting partner of the NFL Playoffs, advertisement on a OUTFRONT billboard in Kansas City, Kansas. Research Brief / Personal Finance

As States Permitted Online Sports Gambling, Citizens’ Personal Financial Health Suffered

Half a trillion dollars wagered — and counting

Three different examples of fake review solicitation Research Brief / E-commerce

How Fake Customer Reviews on Amazon Distort Markets

Shoppers’ highly imperfect understanding of the problem leads to poor buying decisions