Topic: Artificial Intelligence
AI Chatbots That Lead With Empathy Can Help Manage Workplace Anger
When AI acknowledges feelings, resistance to the technology melts
AI from AI: a Future of Generic and Biased Online Content?
Sharing the technology’s weak work product negatively influences the quality of its output going forward
AI’s Somewhat Hidden Secret: Invisible Human Workers
How 934 workers around the globe regard their labor; it doesn’t have to be this way
As AI Advances, Tools to Connect to Your Future Self Grow More Vivid and Useful
Digital twins, 30 years your senior, help weigh today’s big decisions
As AI Supercharges Finance Research, Will We Believe the Results?
Building benchmarks to guide researchers and validate AI-enabled findings
Household Use of AI Yields Bigger Productivity Gains Than Seen by Business
Chores go faster, providing more leisure time
How a Stock Analyst’s Face Affects Their Earning Estimates
Trustworthy and dominant-seeming men: access to corporate management. Dominant-seeming women: not so much.
Large Language Models Are Pushing the Web Toward Zero Clicks
A picture of how chatbot adoption leads to fewer web searches — and how that affects online publishers
Robotaxis Aren’t Sure Route to Ride-Hailing Profits
A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies
Supply Chains Benefit When Manufacturers Adopt AI
Efficiencies spill over to suppliers even if they don’t adopt the technology themselves
Technology’s Hidden Role in the Accountant Shortage
Software that saves time and money may paradoxically be resulting in a shortage of accountants
The Declining Power of Your Human Capital in the Age of AI
Where AI can do the heavy lifting, choice of freelancers is now driven more by price and less by experience
What Sparks Tech Adoption? Learning Competitors Are Ahead
Firms start their own tech upgrades after learning peers had done their own, study finds
Why Lenders Needlessly Deny Tens of Thousands of Mortgage Applications
They hire remote: Loan officers in lower-wage areas lack knowledge about distant markets with strongest loan demand