Topic: Technology
Old Ways of Thinking Cause Managers to Disregard Analytics
Highlighting the right data and making it relevant can help overcome resistance
Online Reviews: Should Sellers Show All or a Subset Relevant to You?
Most sellers do one or the other, but giving shoppers both might lift sales
People Prioritize Shared Experiences, Even When Apart
People will endure inconvenience to synchronize events, regardless of proximity
Positive Workplace Experiences White Employees Take for Granted Are Often Lacking for Other Groups
Workplace equality requires more than an end to discrimination
Privacy Comes at a Cost for Fintech Borrowers
Consumers in India welcomed an end to intrusive data mining, but it made it harder to get the loans
Puncturing the Small-Investors-are-Bad-Investors Narrative
Individuals using the Robinhood trading app appear to beat the market
Quantifying the Benefits of Legally Cooperating with Competitors
Sales forecasting improves markedly as firms participate in standard setting organizations
Racial Minority Hosts on Airbnb Profit Less, Have Fewer Customers than White Hosts
It’s worse in conservative neighborhoods and good reviews don’t help enough
Rapid Change Is Coming to the Service Sector
Technology and “industrialization” are reshaping services as they did manufacturing
Retailing Cross-Platform Win: A Pop-Up Store Boosts Online Sales
Alibaba finds a fresh twist on an old-school store is an effective marketing tool
Robotaxis Aren’t Sure Route to Ride-Hailing Profits
A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies
Silicon Valley Syndrome: Measuring How Nontech Firms and Workers Suffer
VC money for tech pushes up costs for everyone else
Solar Calculators Are Precise, But Data Don’t Always Persuade
A separate motivator: friends living in areas abundant in solar panels
Streaming Platforms’ Exclusive Grip on Shows Is One of Modern Life’s Great Annoyances, But Things Could Be Worse
Absent these deals, smaller studios and streamers would suffer, TV might be less entertaining — and costlier
Supply Chains Benefit When Manufacturers Adopt AI
Efficiencies spill over to suppliers even if they don’t adopt the technology themselves
Surge Pricing’s Benefits Go to a Subset of Ride-Hailing Drivers
Full-timers gain the least, part-time drivers the most