Hongyao Ma

About

Columbia University Business School, Assistant Professor of Business in the Decision, Risk, and Operations division

Topics
Place holder image for faculty

1 Articles

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements