Topic: Ride-Sharing Services
A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue
Queuing models aren’t simple but offer big potential service improvements
Surge Pricing’s Benefits Go to a Subset of Ride-Hailing Drivers
Full-timers gain the least, part-time drivers the most
Sharing Economy Platforms: Who Gets the Value Created?
Airbnb hosts seem to prosper more than Uber drivers
Robotaxis Aren’t Sure Route to Ride-Hailing Profits
A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies
A Proposal to Improve Surge Pricing
Reduce fares in adjacent areas to draw more drivers to where demand is high
Rapid Change Is Coming to the Service Sector
Technology and “industrialization” are reshaping services as they did manufacturing
Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies
Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty
Scooter Recharging: Should Companies Offer Customers Carrot or Stick?
Operating costs decline when riders get free rentals for docking dying electric vehicles
Beyond Uber: When Surge Pricing Makes Business Sense
Research seeks to predict how time-based price discrimination might spread
How Uber Could Avoid That Notorious $362.57 Fare
A mathematical model analyzes incentives underlying surge-pricing schemes
Uber-Like Services: Variable Driver-Company Revenue Split Improves Profit
A second lever, after “surge” pricing, adjusts the supply of drivers