Area: Decisions, Operations & Technology Management

A woman hands off cases of drinks to a male volunteer. Research Brief / Management

How Nonprofits Can Better Engage Volunteers

When to allow unpaid workers to call dibs on recurring tasks — and when not to

A graphic with text above that reads, "World has entered a polycrisis era and SDG progress is threatened by" and underneath the text are a series of graphics Research Brief / Supply Chain

How to Speed Progress on U.N. Sustainable Development Goals

Operations management research identifies synergies for more efficient action

Blurred image of patients on hospital beds in ICU Research Brief / Health Care

Anticipating Overcrowding Risk in the ICU

A model vastly outperforms predictions based on prior hospital data

The skyline of Shenzhen, China, amid pollution. Research Brief / Supply Chain

Strict Emissions Rules in China Spur Automotive Innovations

Tough standards led to an increase in auto-related patents

Telescopes with sky and clouds Research Brief / Innovation

Maximizing Capacity Utilization of Unique Equipment

An algorithm to reduce telescope repositioning time boosts productivity between 10% and 25%

Tattooed bearded worker in overalls sitting in the storage area of import and export firm interior after having hard day at work. Research Question / Operations

Business Efficiency Needn’t Be the Enemy of Personal and Public Well-Being

Operations managers can take into consideration happiness, equity and sustainability

Colleagues sitting at table in conference room at business meeting. Research Brief / Productivity

The Makeup of Your Team Should Dictate How and When You Have Meetings

Team size and how staffer productivity varies are crucial considerations

Migrant workers in the field. Research Brief / Supply Chain

How to Reduce the Risk of Forced Labor in Agricultural Supply Chains

Improving the search for contractors that don’t use coercion

Scotch barrels stacked inside a distillery Research Brief / Supply Chain

Distillers’ Dilemma: Sell Now or Let Whisky Age Further

Decision analysis for a firm considering adding a longer-aged product to its lineup

Macro of silicon wafer semiconductor with neon color - integrated circuits to manufacture CPU and GPU. Research Brief / Supply Chain

A Proposal To Improve Supplier Reliability in Tech Manufacturing

Withholding renewal of a supply agreement can be more powerful than other carrots and sticks

Humanoid robot among a large number of symbolic people. Research Brief / Technology

AI from AI: a Future of Generic and Biased Online Content?

Sharing the technology’s weak work product negatively influences the quality of its output going forward

Shopping cart on white background. Research Brief / Pricing

When Surge Pricing Comes to the Supermarket

Charging more at peak times could reduce congestion and lift profits. Would customers revolt?

Haitian citizens take 100-pound bags of rice at an aid distribution point in Port-au-Prince, Haiti. Research Brief / Operations

Distributing Aid Fairly Amid Scarcity and Unknown Demand

Building adaptability into an approach improves performance

This Climate TRACE map shows the greenhouse-gas emissions and the CO2 level created in China’s manufacturing sector. Research Brief / Supply Chain

Carbon Disclosures: Unflattering Supply Chain Data Omitted

Companies that report emissions appear greener only in a narrow measure

White tiles with arrows pointed right lined up on a blue background with one red tile that shoes the arrow moving out of the line. Research Brief / Competition

A Renter and Property Owner Meet on Airbnb: Will They Ditch the Site?

The risk for matching platforms is affected by levels of fees and what’s disclosed about buyer and seller

A food delivery driver in a green jacket riding a motorscooter squeezes between two vans on the street. Research Brief / Supply Chain

How to Reduce Food-Delivery Collisions

Fining drivers hasn’t worked. A model suggests penalizing the delivery app companies