Area: Decisions, Operations & Technology Management

Tattooed bearded worker in overalls sitting in the storage area of import and export firm interior after having hard day at work. Research Question / Operations

Business Efficiency Needn’t Be the Enemy of Personal and Public Well-Being

Operations managers can take into consideration happiness, equity and sustainability

Colleagues sitting at table in conference room at business meeting. Research Brief / Productivity

The Makeup of Your Team Should Dictate How and When You Have Meetings

Team size and how staffer productivity varies are crucial considerations

Migrant workers in the field. Research Brief / Supply Chain

How to Reduce the Risk of Forced Labor in Agricultural Supply Chains

Improving the search for contractors that don’t use coercion

Scotch barrels stacked inside a distillery Research Brief / Supply Chain

Distillers’ Dilemma: Sell Now or Let Whisky Age Further

Decision analysis for a firm considering adding a longer-aged product to its lineup

Macro of silicon wafer semiconductor with neon color - integrated circuits to manufacture CPU and GPU. Research Brief / Supply Chain

A Proposal To Improve Supplier Reliability in Tech Manufacturing

Withholding renewal of a supply agreement can be more powerful than other carrots and sticks

Humanoid robot among a large number of symbolic people. Research Brief / Technology

AI from AI: a Future of Generic and Biased Online Content?

Sharing the technology’s weak work product negatively influences the quality of its output going forward

Shopping cart on white background. Research Brief / Pricing

When Surge Pricing Comes to the Supermarket

Charging more at peak times could reduce congestion and lift profits. Would customers revolt?

Haitian citizens take 100-pound bags of rice at an aid distribution point in Port-au-Prince, Haiti. Research Brief / Operations

Distributing Aid Fairly Amid Scarcity and Unknown Demand

Building adaptability into an approach improves performance

This Climate TRACE map shows the greenhouse-gas emissions and the CO2 level created in China’s manufacturing sector. Research Brief / Supply Chain

Carbon Disclosures: Unflattering Supply Chain Data Omitted

Companies that report emissions appear greener only in a narrow measure

White tiles with arrows pointed right lined up on a blue background with one red tile that shoes the arrow moving out of the line. Research Brief / Competition

A Renter and Property Owner Meet on Airbnb: Will They Ditch the Site?

The risk for matching platforms is affected by levels of fees and what’s disclosed about buyer and seller

A food delivery driver in a green jacket riding a motorscooter squeezes between two vans on the street. Research Brief / Supply Chain

How to Reduce Food-Delivery Collisions

Fining drivers hasn’t worked. A model suggests penalizing the delivery app companies

A screenshot of an online selling tutorial on Amazon. Research Brief / Competition

Amazon (and Other Platforms) vs. Third-Party Sellers: Complicated Debate

Some data shows competing against the platform can help sellers, if not consumers

A laptop open on a table. A doctor is seen on the screen and the patient is seen in a box on the screen during a telehealth appointment. Research Brief / Health Care

Dividing Patients Between Telehealth, In-Office Primary Care and Referral to Specialists

Getting the mix right is the goal of a Medicare pilot, which itself could use substantial improvement

A nighttime image of a homeless encampment on a city corner in Los Angeles. Research Brief / Wealth Inequality

Go Ahead, You Decide How Much Wealth Should Be Redistributed

Can modern decision theory, paired with a half-century-old thought experiment, help make a more just society?

An overhead view of shipping containers and semi trucks going through a gate Research Question / Supply Chain

Can Supply Chains — Global, Opaque, Ever-Changing — Be Made Fair?

Amid the pandemic, price gouging and stiffing of suppliers and workers surged

A screen grab of the Volunteer Match website that reads "How do I?' on an orange and white background. Research Brief / Technology

Matching Algorithms Work Fine — Until Bypassed By External Links

How to rebalance supply and demand amid today’s chaotic internet traffic