Area: Decisions, Operations & Technology Management
Amazon (and Other Platforms) vs. Third-Party Sellers: Complicated Debate
Some data shows competing against the platform can help sellers, if not consumers
Dividing Patients Between Telehealth, In-Office Primary Care and Referral to Specialists
Getting the mix right is the goal of a Medicare pilot, which itself could use substantial improvement
Go Ahead, You Decide How Much Wealth Should Be Redistributed
Can modern decision theory, paired with a half-century-old thought experiment, help make a more just society?
Can Supply Chains — Global, Opaque, Ever-Changing — Be Made Fair?
Amid the pandemic, price gouging and stiffing of suppliers and workers surged
Matching Algorithms Work Fine — Until Bypassed By External Links
How to rebalance supply and demand amid today’s chaotic internet traffic
Trying Out Bonus-Pay Theory on Unsupervised, Low-Skill Tasks
Incentives boost output, but benefits level off at a fairly low point
Do the Benefits of Pay Transparency Accrue Mostly to Employers?
Revealed compensation might motivate workers to do more, without a raise
Want More Charging Stations? Spur Purchases of More EVs
Governments needn’t subsidize charging networks
A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue
Queuing models aren’t simple but offer big potential service improvements
Improving Utility Calculations on Energy Demand to Reduce Costs
Power companies haven’t maximized the benefits of customers agreeing to short-term electricity interruptions
Online Reviews: Should Sellers Show All or a Subset Relevant to You?
Most sellers do one or the other, but giving shoppers both might lift sales
What Drives Engagement in $116 Billion Mobile Gaming Industry
Novelty and social connection boost time spent playing
Deciding When to Decide Can Lead to Better Outcomes
An interpretable model versus black-box algorithms for complex decision making
Improving Airlift Schedules with Algorithms
Splitting complex problems into parts simplifies and greatly speeds the task
A Data-Driven Approach to Optimizing Bike Paths
A model for cities to boost ridership, without snarling car traffic
Mass Customization Makes Forecasting Parts Purchases a Manufacturer’s Nightmare
A method that establishes a range of needs — and then tightens the range — works better