Area: Decisions, Operations & Technology Management

An out of foucs image of a female in a conference room with windows Research Brief / Gender Gap

Do the Benefits of Pay Transparency Accrue Mostly to Employers?

Revealed compensation might motivate workers to do more, without a raise

An electric charging station filled 2ith cars Research Brief / Supply Chain

Want More Charging Stations? Spur Purchases of More EVs

Governments needn’t subsidize charging networks

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements

A nest thermostat on the wall reads 25 degrees Research Brief / Energy

Improving Utility Calculations on Energy Demand to Reduce Costs

Power companies haven’t maximized the benefits of customers agreeing to short-term electricity interruptions

A pile of glittery gold stars on the left of the frame and in the center a yellow star Research Brief / Sales

Online Reviews: Should Sellers Show All or a Subset Relevant to You?

Most sellers do one or the other, but giving shoppers both might lift sales

A young man wearing a blue shirt plays a game on his cellphone Research Brief / Behavioral Economics

What Drives Engagement in $116 Billion Mobile Gaming Industry

Novelty and social connection boost time spent playing

A white clock on a black background that is dissolving on the right side Research Brief / Data Analytics

Deciding When to Decide Can Lead to Better Outcomes

An interpretable model versus black-box algorithms for complex decision making

A military cargo airplane taxis on a n airbase runway Research Brief / Operations

Improving Airlift Schedules with Algorithms

Splitting complex problems into parts simplifies and greatly speeds the task

Man on bike riding in bike lane on busy street Research Brief / Transportation

A Data-Driven Approach to Optimizing Bike Paths

A model for cities to boost ridership, without snarling car traffic

Illustration of car outline made of parts Research Brief / Manufacturing

Mass Customization Makes Forecasting Parts Purchases a Manufacturer’s Nightmare

A method that establishes a range of needs — and then tightens the range — works better

Research Brief / Technology

Can Algorithms Help Reduce Hospital Readmissions?

Measuring the utility of increased care and testing, inputs that aren’t always immediately available

A man tests a phone from a display in a store Research Brief / Supply Chain

Offering Free Upgrades Early to Manage Inventory and Boost Profit

Waiting until one product model runs out can be a costly mistake

Quiz

Mute Your Zoom Call and Take This Quiz

Zara’s excess inventory, why California housing seems more reasonably priced and the right amount of free time

Research Brief / COVID-19

The Dollar Store Fix for Vaccination Deserts

Pharmacies aren’t everywhere — adding dollar stores could reduce average distance to vaccination by 62%

Surgeon thoroughly washes his hands at a sink Research Brief / Health Care

A Scheduling Tool that Considers Employee Preferences

A model for staffing O.R.s incorporates the costs of worker dissatisfaction and idle time

Research Brief / Ride-Sharing Services

Robotaxis Aren’t Sure Route to Ride-Hailing Profits

A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies