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Topic: Ride-Sharing Services

Autonomous trucks on the road Feature / Technology

Rapid Change Is Coming to the Service Sector

Technology and “industrialization” are reshaping services as they did manufacturing

Person walking by a train with Uber logo Research Brief / Ride-Sharing Services

Is Uber the Answer to Public Transit’s Last-Mile Problem?

And if so, who’s going to pay?

Taxi driver waiting outside his car Research Brief / Ride-Sharing Services

Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies

Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty

People on electric scooters Research Brief / Ride-Sharing Services

Scooter Recharging: Should Companies Offer Customers Carrot or Stick?

Operating costs decline when riders get free rentals for docking dying electric vehicles

Vending machine Research Brief / Uber Surge Pricing

Beyond Uber: When Surge Pricing Makes Business Sense

Research seeks to predict how time-based price discrimination might spread

Driver looking at Uber app on his smartphone Research Brief / Uber Surge Pricing

How Uber Could Avoid That Notorious $362.57 Fare

A mathematical model analyzes incentives underlying surge-pricing schemes

Cars parked the side of a street Research Brief / Ride-Sharing Services

Uber-Like Services: Variable Driver-Company Revenue Split Improves Profit

A second lever, after "surge" pricing, adjusts the supply of drivers