Professor of Management and Organizations
Jenessa Shapiro (1980–2018) held joint appointments at UCLA Anderson and in the UCLA Department of Psychology. Shapiro’s award-winning research focused on modern forms of discrimination that emerge in organizational contexts and how stereotypes can undermine performance. Among her research goals was to understand how prejudice and discrimination manifest in organizations and she developed and tested valuable interventions for the phenomenon of stereotype threat — a distracting concern about the fear of being seen through the lens of a negative stereotype.
Being stigmatized by stereotype feeds anxiety and depletes self-control
A listening-and-learning approach is more welcome than professing color-blindness
Membership in a stigmatized group doesn’t predispose acceptance of other stigmatized groups