Area: Decisions, Operations & Technology Management

Aisle with merchandise at a hardware store. Research Brief / Retail

Website Search Data Suggests Profitably Reconfiguring In-Store Product Placement

Lots of web searches for laminate flooring? Move it closer to the storefront

A screenshot of Nike's Refurbished page and a three-panel explanation of how it works. Research Brief / Manufacturing

Amid Supply Chain Uncertainty, Should Manufacturers Crank Up Reusability?

Obstacles and incentives to refurbishing and re-selling goods

Anesthetist checking the ECG machine during an operation in a hospital Research Brief / Health Care

A Major Medical Center Gets a Cheaper, Fairer Way to Assign Doctors

Model tells schedulers which anesthesiologists should be on call or on-site at specific times

Horizontal color image of modern plastic factory with industrial machinery. Research Brief / Supply Chain

Supply Chains Benefit When Manufacturers Adopt AI

Efficiencies spill over to suppliers even if they don’t adopt the technology themselves

A woman shops in the shoe aisle at a department store in New York City Research Brief / Supply Chain

If Shoe Shoppers Will Accept a Half-Size Difference, How Should Merchants Adjust Inventory?

Carrying fewer pairs of some sizes could be a potential profit booster for boutiques

An aerial view of California's Shasta Lake taken in 2024 Research Brief / Global Warming

The New Math for Reservoir Management Amid Climate Change

Sacramento River Basin serves as a test case for conserving water over unpredictable weather cycles

Semantic segmentation of cars on a road. Research Brief / Artificial Intelligence

AI’s Somewhat Hidden Secret: Invisible Human Workers

How 934 workers around the globe regard their labor; it doesn’t have to be this way

A woman hands off cases of drinks to a male volunteer. Research Brief / Management

How Nonprofits Can Better Engage Volunteers

When to allow unpaid workers to call dibs on recurring tasks — and when not to

A graphic with text above that reads, "World has entered a polycrisis era and SDG progress is threatened by" and underneath the text are a series of graphics Research Brief / Supply Chain

How to Speed Progress on U.N. Sustainable Development Goals

Operations management research identifies synergies for more efficient action

Blurred image of patients on hospital beds in ICU Research Brief / Health Care

Anticipating Overcrowding Risk in the ICU

A model vastly outperforms predictions based on prior hospital data

The skyline of Shenzhen, China, amid pollution. Research Brief / Supply Chain

Strict Emissions Rules in China Spur Automotive Innovations

Tough standards led to an increase in auto-related patents

Telescopes with sky and clouds Research Brief / Innovation

Maximizing Capacity Utilization of Unique Equipment

An algorithm to reduce telescope repositioning time boosts productivity between 10% and 25%

Tattooed bearded worker in overalls sitting in the storage area of import and export firm interior after having hard day at work. Research Question / Operations

Business Efficiency Needn’t Be the Enemy of Personal and Public Well-Being

Operations managers can take into consideration happiness, equity and sustainability

Colleagues sitting at table in conference room at business meeting. Research Brief / Productivity

The Makeup of Your Team Should Dictate How and When You Have Meetings

Team size and how staffer productivity varies are crucial considerations

Migrant workers in the field. Research Brief / Supply Chain

How to Reduce the Risk of Forced Labor in Agricultural Supply Chains

Improving the search for contractors that don’t use coercion

Scotch barrels stacked inside a distillery Research Brief / Supply Chain

Distillers’ Dilemma: Sell Now or Let Whisky Age Further

Decision analysis for a firm considering adding a longer-aged product to its lineup