Rakesh Sarin creates a model that shows consumer “ambiguity” about product quality should drive marketing and brand management strategy
Ads aimed at brand awareness are shown to be more effective
Alibaba finds a fresh twist on an old-school store is an effective marketing tool
Standards vary and organics capture just 4% of world market
A study uses game theory to suggest when designer companies should license their names for down-market goods
Cards redeemable only at a favorite store beat adding a second, less-loved retailer
Laptops and TVs are based on quality, fast food and soda on taste; but some buyers defy these models, and it’s an opportunity for marketers