Topic: Technology

Workers in a warehouse putting together packages Research Brief / Productivity

Startling Productivity Leap: an Algorithm, Not a Manager, Assigns Work

Warehouse pickers perceive process to be fairer

An illustration of the word trademark etched on a gear Research Brief / Innovation

Tracking Product Trademarks Expands Understanding of Innovation

R&D outlays and patents alone don’t effectively measure corporate creativity

An electric charging station filled 2ith cars Research Brief / Supply Chain

Want More Charging Stations? Spur Purchases of More EVs

Governments needn’t subsidize charging networks

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements

An illustration of a woman pulling a suitcase as she walks toward her ride share. Research Brief / Ride-Sharing Services

Surge Pricing’s Benefits Go to a Subset of Ride-Hailing Drivers

Full-timers gain the least, part-time drivers the most

Split screen of fake lemon on the left and real lemon on the right. Research Brief / E-commerce

To Spot Fake Online Reviews, Target the Reviewers

A test was 93% accurate; more efficient than analyzing reviews

A pile of glittery gold stars on the left of the frame and in the center a yellow star Research Brief / Sales

Online Reviews: Should Sellers Show All or a Subset Relevant to You?

Most sellers do one or the other, but giving shoppers both might lift sales

A young man wearing a blue shirt plays a game on his cellphone Research Brief / Behavioral Economics

What Drives Engagement in $116 Billion Mobile Gaming Industry

Novelty and social connection boost time spent playing

A white clock on a black background that is dissolving on the right side Research Brief / Data Analytics

Deciding When to Decide Can Lead to Better Outcomes

An interpretable model versus black-box algorithms for complex decision making

A military cargo airplane taxis on a n airbase runway Research Brief / Operations

Improving Airlift Schedules with Algorithms

Splitting complex problems into parts simplifies and greatly speeds the task

Man on bike riding in bike lane on busy street Research Brief / Transportation

A Data-Driven Approach to Optimizing Bike Paths

A model for cities to boost ridership, without snarling car traffic

A close-up of Aadhaar card held in a man's hand Research Brief / Technology

Addressing Its Lack of an ID System, India Registers 1.2 Billion in a Decade

Digital identity used in nearly every realm of life

Research Brief / Technology

Can Algorithms Help Reduce Hospital Readmissions?

Measuring the utility of increased care and testing, inputs that aren’t always immediately available

Woman with headphones stands in crosswalk Research Brief / Behavioral Decision Making

The Connective Pull of Headphones

We literally feel closer to someone we’re hearing via headphones

Shopping cart with digital display. Research Brief / Sales

How Loyalty Programs Might Become More Profitable

Target customers with easy access to a competitor?

Collage of trademark symbols Research Question / Investing

Underappreciated Investment Edge: Company Trademark Filings

Not part of financial reporting, trademark activity predicts stock returns