CEOs Risk Alienating Customers with High-Profile Activism
Taking a stand on controversial issues can hurt sales, but the effect is brief
Can Supply Chains — Global, Opaque, Ever-Changing — Be Made Fair?
Amid the pandemic, price gouging and stiffing of suppliers and workers surged
How Dollar Stores Contribute to Food Deserts
Expanding chains drive out independent grocers, reduce access to fresh produce
Do Social Laws Always Cause a Backlash?
Laws that threaten ideological preferences prompt some opponents to adopt more extreme beliefs
Trying Out Bonus-Pay Theory on Unsupervised, Low-Skill Tasks
Incentives boost output, but benefits level off at a fairly low point
Do the Benefits of Pay Transparency Accrue Mostly to Employers?
Revealed compensation might motivate workers to do more, without a raise
Want More Charging Stations? Spur Purchases of More EVs
Surge Pricing’s Benefits Go to a Subset of Ride-Hailing Drivers
To Spot Fake Online Reviews, Target the Reviewers
A test was 93% accurate; more efficient than analyzing reviews
Online Reviews: Should Sellers Show All or a Subset Relevant to You?
Most sellers do one or the other, but giving shoppers both might lift sales
Can Humanitarian Aid Turn Wastefulness to Sustainability?
Seeing global crises as ongoing, rather than episodic, and applying modern supply-chain management
Public Disclosure of Drug Company Gifts: High-Prescribing Physicians Unaffected
The average doctor, following sunshine laws, writes fewer Rx’s for marketed medicines