Topic: Technology

An older man fills out forms in front of a bank teller while an older woman on the right talks to a bank teller. Research Brief / Banking

Mobile Banking, a Boon to Many, Disadvantages Those Who Bank at Branches

Banks close neighborhood outlets and raise prices for branch-delivered services

White tiles with arrows pointed right lined up on a blue background with one red tile that shoes the arrow moving out of the line. Research Brief / Competition

A Renter and Property Owner Meet on Airbnb: Will They Ditch the Site?

The risk for matching platforms is affected by levels of fees and what’s disclosed about buyer and seller

A screenshot of an online selling tutorial on Amazon. Research Brief / Competition

Amazon (and Other Platforms) vs. Third-Party Sellers: Complicated Debate

Some data shows competing against the platform can help sellers, if not consumers

A laptop open on a table. A doctor is seen on the screen and the patient is seen in a box on the screen during a telehealth appointment. Research Brief / Health Care

Dividing Patients Between Telehealth, In-Office Primary Care and Referral to Specialists

Getting the mix right is the goal of a Medicare pilot, which itself could use substantial improvement

Two men sit on a bench in a scene from the TV show "Silicon Valley." Research Brief / Behavioral Economics

The Role of Chance Encounters in Silicon Valley Innovation

Cellphone signals and patent citations approximate a theory’s long-sought paper trail

A color image of a genome. Research Brief / Behavioral Economics

College Completion and Your Genome (Don’t Get Too Excited)

It’s still early days in genetic research, though advances will aid study of educational attainment and, notably, disease

A sleeping baby wrapped in a white blanket wearing a black graduation cap with a red tasle Research Brief / Behavioral Economics

How Far Would You Go for an Ivy League Kid?

Study finds interest in screening embryos for education propensity, especially if everyone else is doing it

A man sitting with his dog on the couch talking to his grandma on a cellphone Research Brief / Behavioral Decision Making

People Prioritize Shared Experiences, Even When Apart

People will endure inconvenience to synchronize events, regardless of proximity

A screen grab of the Volunteer Match website that reads "How do I?' on an orange and white background. Research Brief / Technology

Matching Algorithms Work Fine — Until Bypassed By External Links

How to rebalance supply and demand amid today’s chaotic internet traffic

A cube of hundred dollar bills wrapped in a blue bow Research Brief / Productivity

Trying Out Bonus-Pay Theory on Unsupervised, Low-Skill Tasks

Incentives boost output, but benefits level off at a fairly low point

Workers in a warehouse putting together packages Research Brief / Productivity

Startling Productivity Leap: an Algorithm, Not a Manager, Assigns Work

Warehouse pickers perceive process to be fairer

An illustration of the word trademark etched on a gear Research Brief / Innovation

Tracking Product Trademarks Expands Understanding of Innovation

R&D outlays and patents alone don’t effectively measure corporate creativity

An electric charging station filled 2ith cars Research Brief / Supply Chain

Want More Charging Stations? Spur Purchases of More EVs

Governments needn’t subsidize charging networks

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements

An illustration of a woman pulling a suitcase as she walks toward her ride share. Research Brief / Ride-Sharing Services

Surge Pricing’s Benefits Go to a Subset of Ride-Hailing Drivers

Full-timers gain the least, part-time drivers the most

Split screen of fake lemon on the left and real lemon on the right. Research Brief / E-commerce

To Spot Fake Online Reviews, Target the Reviewers

A test was 93% accurate; more efficient than analyzing reviews