Topic: Operations

Research Brief / Data Analytics

Old Ways of Thinking Cause Managers to Disregard Analytics

Highlighting the right data and making it relevant can help overcome resistance

Taxi driver waiting outside his car Research Brief / Ride-Sharing Services

Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies

Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty

A couple watching TV Research Brief / Compensation

New Technology Lifted Pay, Especially for the Bosses

Top executives saw much larger gains after broadband adoption than the workers below them

Illustration of dollar bills folded into a Staff of Hermes Research Brief / Health Care

Medicare Could Save by Subsidizing Providers’ Capital Spending

Projects that make health care delivery more efficient require upfront financial help

City street Research Brief / Health Care

Maximizing Life Saving through Better Placement of Defibrillators

Just putting one where the last cardiac arrest occurred isn’t optimal — more calculations to get to fewer steps

Telescopes with sky and clouds Research Brief / Innovation

Maximizing Capacity Utilization of Unique Equipment

An algorithm to reduce telescope repositioning time boosts productivity between 10% and 25%

Illustration of car outline made of parts Research Brief / Manufacturing

Mass Customization Makes Forecasting Parts Purchases a Manufacturer’s Nightmare

A method that establishes a range of needs — and then tightens the range — works better

Hospital emergency room Research Brief / Health Care

Machine Learning Can Help Reduce Post-Surgical Hospital Readmissions

A model outperformed simpler statistical approaches in predicting which patients would encounter trouble

Illustration of vultures sitting on a sign in a city Research Brief / Debt

Less Leveraged Than the Competition: Ready to Snag Distressed Assets in a Recession

When bad times hit, highly indebted companies often have to sell operations and equipment at fire-sale prices

Two doctors performing surgery Research Brief / Health Care

Kidney Transplant Outcomes Suffer at Clinics That Add Liver Transplants

Younger-patient mortality rate nearly triples, 20 years of data indicate

A color image of a sugar cane factory in the background with sugar cane in the foreground. Research Brief / Labor

In a Boom, Incumbent Firms Can Redeploy Workers to Rapidly Expand

Startups lack bench strength, a disadvantage in tight labor markets

A nest thermostat on the wall reads 25 degrees Research Brief / Energy

Improving Utility Calculations on Energy Demand to Reduce Costs

Power companies haven’t maximized the benefits of customers agreeing to short-term electricity interruptions

A military cargo airplane taxis on a n airbase runway Research Brief / Operations

Improving Airlift Schedules with Algorithms

Splitting complex problems into parts simplifies and greatly speeds the task

Illustration of a man pushing a shopping cart Research Brief / Corporate Investment

How to Spur Capital Spending: Plan for Failure

Companies might invest more in new ventures if they could see in advance how to redeploy the assets if things don’t pan out

A graphic with text above that reads, "World has entered a polycrisis era and SDG progress is threatened by" and underneath the text are a series of graphics Research Brief / Supply Chain

How to Speed Progress on U.N. Sustainable Development Goals

Operations management research identifies synergies for more efficient action

A woman hands off cases of drinks to a male volunteer. Research Brief / Management

How Nonprofits Can Better Engage Volunteers

When to allow unpaid workers to call dibs on recurring tasks — and when not to