Michael Totty

Writer

About

Michael Totty is a freelance reporter and editor. Previously, he was a news editor with the Wall Street Journal in charge of assigning and editing Journal reports on technology, energy, health care, management and other topics. Totty works from Berkeley, California.

An itemized bill of hospital care with a pen and phone laid on top Research Brief / Health Care

Hospital Financial-Aid Programs Boost Use of Vital Health Care

Uninsured and insured both receive help; benefits are temporary

A young man wearing a blue shirt plays a game on his cellphone Research Brief / Behavioral Economics

What Drives Engagement in $116 Billion Mobile Gaming Industry

Novelty and social connection boost time spent playing

Two man fist bumping as they sit in front of a computer at a desk Research Brief / Behavioral Decision Making

Matching Incentives with the Right Relationship

The kind of reward matters less than the type of connection between giver and recipient

Close-up of energy meters Research Brief / Energy

Household Energy Efficiency: Not All Upgrades Are Created Equal

Behavior, other factors influence which improvements are effective

A close-up of Aadhaar card held in a man's hand Research Brief / Technology

Addressing Its Lack of an ID System, India Registers 1.2 Billion in a Decade

Digital identity used in nearly every realm of life

Shopping cart with digital display. Research Brief / Sales

How Loyalty Programs Might Become More Profitable

Target customers with easy access to a competitor?

A man tests a phone from a display in a store Research Brief / Supply Chain

Offering Free Upgrades Early to Manage Inventory and Boost Profit

Waiting until one product model runs out can be a costly mistake

Research Brief / Corporate Investment

A Skeptical Board Can Protect Shareholders From an Empire-Building CEO

Director expertise disciplines CEO into providing better information

Research Brief / Data Analytics

Old Ways of Thinking Cause Managers to Disregard Analytics

Highlighting the right data and making it relevant can help overcome resistance

remote worker using technology Research Brief / Workplace

Technology Alone Won’t Decide the Future of Remote Work

Social and institutional forces ultimately enable — or stifle — change

Rows of gantry cranes at a harbor on a hazy day Research Brief / Supply Chain

Trump’s Tariffs Did, In Fact, Hurt U.S. Importers

Companies with Chinese suppliers suffered — those with more diversified supply chains suffered more

Research Brief / Advertising

TV Ads are Cheaper for Advertisers with Seniority

T-Mobile’s $22.1 million disadvantage to AT&T; Arby’s pays more than Burger King