Area: Decisions, Operations & Technology Management

A food delivery driver in a green jacket riding a motorscooter squeezes between two vans on the street. Research Brief / Supply Chain

How to Reduce Food-Delivery Collisions

Fining drivers hasn’t worked. A model suggests penalizing the delivery app companies

Smokey factories in China Research Brief / Sustainability

94% of China’s Pollution Inspections Find No Violation

Researchers offer a model for more effectively targeting wrongdoers

Man on bike riding in bike lane on busy street Research Brief / Transportation

A Data-Driven Approach to Optimizing Bike Paths

A model for cities to boost ridership, without snarling car traffic

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements

Employee checks on industrial equipment in a plant Feature / Management

A Model Could Help Food Processors Operate More Efficiently

Managing production with the declining potency of a catalyst

A city electrical blackout from above at night Research Brief / Energy

A More Efficient Way to Help Utilities Share the Inconvenience of Power Outages

This model could enable power companies to lower the cost of peak electricity

Bright pink background with syringes lined up in diagonal rows Research Brief / Health Care

A Proposal to Even Out Flu Vaccine Supplies

A system of manufacturer rewards and penalties, consumer taxes and subsidies could aid vaccination rates

Macro of silicon wafer semiconductor with neon color - integrated circuits to manufacture CPU and GPU. Research Brief / Supply Chain

A Proposal To Improve Supplier Reliability in Tech Manufacturing

Withholding renewal of a supply agreement can be more powerful than other carrots and sticks

Several people look down at their phones while waiting outside at an airport passenger loading zone Research Brief / Pricing

A Proposal to Improve Surge Pricing

Reduce fares in adjacent areas to draw more drivers to where demand is high

White tiles with arrows pointed right lined up on a blue background with one red tile that shoes the arrow moving out of the line. Research Brief / Competition

A Renter and Property Owner Meet on Airbnb: Will They Ditch the Site?

The risk for matching platforms is affected by levels of fees and what’s disclosed about buyer and seller

Surgeon thoroughly washes his hands at a sink Research Brief / Health Care

A Scheduling Tool that Considers Employee Preferences

A model for staffing O.R.s incorporates the costs of worker dissatisfaction and idle time

A masked person looks at their phone and sits behind a glass counter Research Brief / Supply Chain

A Survival Plan for the Developing World’s Tiny Retailers

Technology and mobile finance needed as nanostores’ compete against online behemoths

FDA building Feature / Health Care

A Tool to Make FDA Drug Approval Practices Transparent

Researchers aim to help the agency, drug companies and patients better understand the complex authorization process

Humanoid robot among a large number of symbolic people. Research Brief / Technology

AI from AI: a Future of Generic and Biased Online Content?

Sharing the technology’s weak work product negatively influences the quality of its output going forward

Semantic segmentation of cars on a road. Research Brief / Technology

AI’s Somewhat Hidden Secret: Invisible Human Workers

How 934 workers around the globe regard their labor; it doesn’t have to be this way

A screenshot of an online selling tutorial on Amazon. Research Brief / Competition

Amazon (and Other Platforms) vs. Third-Party Sellers: Complicated Debate

Some data shows competing against the platform can help sellers, if not consumers