Area: Decisions, Operations & Technology Management

A young man wearing a blue shirt plays a game on his cellphone Research Brief / Behavioral Economics

What Drives Engagement in $116 Billion Mobile Gaming Industry

Novelty and social connection boost time spent playing

A white clock on a black background that is dissolving on the right side Research Brief / Data Analytics

Deciding When to Decide Can Lead to Better Outcomes

An interpretable model versus black-box algorithms for complex decision making

A military cargo airplane taxis on a n airbase runway Research Brief / Operations

Improving Airlift Schedules with Algorithms

Splitting complex problems into parts simplifies and greatly speeds the task

Man on bike riding in bike lane on busy street Research Brief / Transportation

A Data-Driven Approach to Optimizing Bike Paths

A model for cities to boost ridership, without snarling car traffic

Illustration of car outline made of parts Research Brief / Manufacturing

Mass Customization Makes Forecasting Parts Purchases a Manufacturer’s Nightmare

A method that establishes a range of needs — and then tightens the range — works better

Research Brief / Technology

Can Algorithms Help Reduce Hospital Readmissions?

Measuring the utility of increased care and testing, inputs that aren’t always immediately available

A man tests a phone from a display in a store Research Brief / Supply Chain

Offering Free Upgrades Early to Manage Inventory and Boost Profit

Waiting until one product model runs out can be a costly mistake

Quiz

Mute Your Zoom Call and Take This Quiz

Zara’s excess inventory, why California housing seems more reasonably priced and the right amount of free time

Research Brief / COVID-19

The Dollar Store Fix for Vaccination Deserts

Pharmacies aren’t everywhere — adding dollar stores could reduce average distance to vaccination by 62%

Surgeon thoroughly washes his hands at a sink Research Brief / Health Care

A Scheduling Tool that Considers Employee Preferences

A model for staffing O.R.s incorporates the costs of worker dissatisfaction and idle time

Research Brief / Ride-Sharing Services

Robotaxis Aren’t Sure Route to Ride-Hailing Profits

A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies

A food bank worker is separating out fresh produce into bags for distribution Research Brief / Supply Chain

Fixing a Food Bank’s Pandemic Logistics Problem

Enormous growth and a redrawn supply chain required a new system

A masked person looks at their phone and sits behind a glass counter Research Brief / Supply Chain

A Survival Plan for the Developing World’s Tiny Retailers

Technology and mobile finance needed as nanostores’ compete against online behemoths

Several people look down at their phones while waiting outside at an airport passenger loading zone Research Brief / Pricing

A Proposal to Improve Surge Pricing

Reduce fares in adjacent areas to draw more drivers to where demand is high

Two reshore workers standing Research Brief / Supply Chain

Politicians and Labor Love Reshoring; Investor Reaction Is Mixed

Stock prices dip around some announcements of return of jobs

Two individuals working in a factory assembly line Research Brief / Manufacturing

Should Manufacturers Use Formal Procedures to Evaluate Alternative Materials?

Methods that weight efficacy, toxicity and cost improve understanding but provide no easy answers