Area: Decisions, Operations & Technology Management
Deciding When to Decide Can Lead to Better Outcomes
An interpretable model versus black-box algorithms for complex decision making
Distillers’ Dilemma: Sell Now or Let Whisky Age Further
Decision analysis for a firm considering adding a longer-aged product to its lineup
Distributing Aid Fairly Amid Scarcity and Unknown Demand
Building adaptability into an approach improves performance
Dividing Patients Between Telehealth, In-Office Primary Care and Referral to Specialists
Getting the mix right is the goal of a Medicare pilot, which itself could use substantial improvement
Do Surgeons Win or Lose When Medicare Bundles Payments?
A model separates potential profits or losses for hospital, doctors and other health care providers when insurer pays in lump sum
Do the Benefits of Pay Transparency Accrue Mostly to Employers?
Revealed compensation might motivate workers to do more, without a raise
Economics of Women-Driver Ride Hailing
Other safety measures are easier to implement, but research suggests how female driver pool could be increased
Fixing a Food Bank’s Pandemic Logistics Problem
Enormous growth and a redrawn supply chain required a new system
Food Delivery Apps: Driver Experience Turns Out to Be Crucial
A model improves on-time performance and yields more repeat business
Go Ahead, You Decide How Much Wealth Should Be Redistributed
Can modern decision theory, paired with a half-century-old thought experiment, help make a more just society?
How Brands Can Anticipate Unauthorized Subcontracting of Apparel Manufacturing
A model predicts with 80% accuracy which orders get handed off
How Fashion Brands Can Best Ensure Worker Safety in Developing Nations
Collective action, rather than each brand working alone, appears more effective and costs less
How Nonprofits Can Better Engage Volunteers
When to allow unpaid workers to call dibs on recurring tasks — and when not to
How to Price Soon-to-Expire Food to Attract the Most Merchants and Consumers?
One platform dictates a price at 33% of retail — too steep a discount for many stores
How to Reduce the Risk of Forced Labor in Agricultural Supply Chains
Improving the search for contractors that don’t use coercion
How to Speed Progress on U.N. Sustainable Development Goals
Operations management research identifies synergies for more efficient action