When It Pays Not to Help Your Customers Comparison Shop
Rakesh Sarin creates a model that shows consumer “ambiguity” about product quality should drive marketing and brand management strategy
Trying Out Bonus-Pay Theory on Unsupervised, Low-Skill Tasks
Incentives boost output, but benefits level off at a fairly low point
Quantifying the Benefits of Legally Cooperating with Competitors
Sales forecasting improves markedly as firms participate in standard setting organizations
Mute Your Zoom Call and Take This Quiz
Zara’s excess inventory, why California housing seems more reasonably priced and the right amount of free time
Those Offering Opinions Are Better Remembered Than Those Uttering Facts
And recall of the source affects how we interpret information — and how we might act upon it
Unvarnished Merger Talk: Will This Deal Help Us Raise Prices?
Customer loyalty, barriers to entry and other factors at play
Simple Prompts Reduce Common Fear of Social Security ‘Going Broke’
Reminding people that payroll taxes will keep flowing in — even after the trust funds hit zero — helps them understand benefits won't disappear
The More They Do It, the More Some People Prefer To Continue a Tedious Task
Even when there’s an easy-to-access better alternative, some prefer their rut
Does Big News Drown Out Corporate Earnings Disclosures?
Henry Friedman’s research finds, surprisingly, that major economic news actually heightens attention paid to company announcements
Experts Struggle to Accurately Forecast Societal Change
On COVID-19’s impacts, social scientists’ predictions weren’t much better than those of laypeople
Political Polarization Creates Minefield for Marketing Strategy
Liberals and conservatives respond differently to ads that reinforce or challenge stereotypes
Local Banks Provide an Early Warning System on Recessions
When they’re forced to pay up for deposits, it’s a bad sign for area’s economy
How to Reduce the Risk of Forced Labor in Agricultural Supply Chains
Improving the search for contractors that don’t use coercion
Headed Back to Office? Test Your Business Acumen
Daydreaming and poverty, stock traders who divorce, and crowdfunding strategies
Is Post-Earnings Announcement Drift a Thing? Again?
Considered dead, the phenomenon resurfaces in two studies — which are critiqued in a third paper
Populism’s Rise in U.S. Isn’t Only About Anger
2016 vote shares for Trump and Sanders point to a mix of negative emotions