AI Chatbots That Lead With Empathy Can Help Manage Workplace Anger
When AI acknowledges feelings, resistance to the technology melts
CEO Succession: Execs Running a Subsidiary Offer a Balance Between Insider and Outsider
In an analysis of transitions from 1993 to 2017, they wrung more from operations facing tumult
Which Policies Best Counter Mass Layoffs? Maybe None
A study of military base closures finds that labor-friendly policies had little effect on job growth after the layoffs
What Investors Infer From External News And Management Silence
Uncertainty about outside news alters company disclosures and how markets interpret them, study finds
A Guide for Companies That Want to Restore Credibility to Climate Disclosures
Identify and come clean about the layered uncertainties, both in measurement and in outcomes
Nursing Home Industry Profits Obscured by Related-Party Transactions
Management and real estate deals to owners’ firms siphon off most profits
Want To Elicit User-Generated Content? Try User-Generated Rewards
Recognition by peers leads to longer, more thoughtful online reviews and discussion threads
Diversity Initiatives, Under Political Attack, Need a New Training Regimen
Researchers recommend eliciting and acknowledging the fears some employees have, but no retreat from DEI goals
Quick Quiz — Easier than the GMAT
Test yourself on the Silicon Valley Syndrome, gender gap in math, minimum wage research and more
Kids Who Moved from Public Housing More Likely to Vote as Adults
Demolition of Chicago projects dispersed thousands to other areas
Household Use of AI Yields Bigger Productivity Gains Than Seen by Business
Chores go faster, providing more leisure time
Complexity Begets Management Layers: How Some Small Firms Avoid That
Overlapping tasks among workers well acquainted with each other reduce the need for managers
Round-Number Bids Are Costly, but Up the Odds of a Deal
Buyers of private firms signal willingness to move fast
What Sparks Tech Adoption? Learning Competitors Are Ahead
Firms start their own tech upgrades after learning peers had done their own, study finds
In a Boom, Incumbent Firms Can Redeploy Workers to Rapidly Expand
Startups lack bench strength, a disadvantage in tight labor markets
With Bonds, the Past Can Be Prologue
Patterns in corporate bond returns include abrupt short-term performance reversals and “momentum” waves that persist