Area: Decisions, Operations & Technology Management

Two individuals working in a factory assembly line Research Brief / Manufacturing

Should Manufacturers Use Formal Procedures to Evaluate Alternative Materials?

Methods that weight efficacy, toxicity and cost improve understanding but provide no easy answers

Laptop computer with Transparent Pricing presentation Research Brief / Strategy

Should a Company Reveal Its Cost Structure to Customers?

In certain competitive situations, cost transparency can provide an edge

A woman with a lantern Research Brief / Supply Chain

Shining a Light on the Development Supply Chain

Field researchers constructed a model to subsidize essential goods for low-income communities in crisis, and profit in recovery

People on electric scooters Research Brief / Ride-Sharing Services

Scooter Recharging: Should Companies Offer Customers Carrot or Stick?

Operating costs decline when riders get free rentals for docking dying electric vehicles

Research Brief / Ride-Sharing Services

Robotaxis Aren’t Sure Route to Ride-Hailing Profits

A model weighs vehicle cost and ownership to assess benefits to riders, drivers and companies

Person in an ICU Research Brief / Health Care

Research: Patients Spent 15 Hours Longer than Necessary in the ICU

Delaying transfers to other inpatient hospital rooms limits availability of costly beds

Two males looking at a computer screen Research Brief / Leadership

Quantifying Team Leadership Approaches: To Do, or to Direct Others?

In a field often ruled by personality, a rational model is proposed

Two reshore workers standing Research Brief / Supply Chain

Politicians and Labor Love Reshoring; Investor Reaction Is Mixed

Stock prices dip around some announcements of return of jobs

Illustration of a man reaching for cherries on top of a pile of math symbols Feature / Productivity

Picked All the Low-Hanging Fruit? Finding Opportunity in Mathematical Models

After management does its best, new analytical approaches take effectiveness up another notch

Off white medicine pill capsules on a desk Research Brief / Pricing

Orphan Drugs: An Expert Pricing Panel Could Bring Benefits

The goal is continued development of new drugs and reduction of often shocking prices

Censored pricing at a store - Sale Price Research Brief / Pricing

Opaque Pricing: How Sellers Can Gather Data and Boost Revenue

Websites peddle unnamed hotels and even cities; would you pay to omit one from the list?

A pile of glittery gold stars on the left of the frame and in the center a yellow star Research Brief / Sales

Online Reviews: Should Sellers Show All or a Subset Relevant to You?

Most sellers do one or the other, but giving shoppers both might lift sales

A woman having coffee in front of a laptop Research Brief / E-commerce

Online Coupons Work in the Moment but Don’t Seem to Alter the Seller-Shopper Relationship

Studying 1 million Alibaba users, Hengchen Dai mostly confirms the transactional nature of internet retailing

Warehouse Research Brief / Sustainability

Once Begun, Corporate Carbon Reduction Efforts Gather Momentum

Companies are surprised: Opportunities to reduce CO2 are more plentiful than expected

A man tests a phone from a display in a store Research Brief / Supply Chain

Offering Free Upgrades Early to Manage Inventory and Boost Profit

Waiting until one product model runs out can be a costly mistake

Taxi driver waiting outside his car Research Brief / Ride-Sharing Services

Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies

Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty