When Surge Pricing Comes to the Supermarket
Charging more at peak times could reduce congestion and lift profits. Would customers revolt?
Carbon Disclosures: Unflattering Supply Chain Data Omitted
Companies that report emissions appear greener only in a narrow measure
Forgoing a Tax Refund to Signal Brightening Financial Prospects
Companies that use loss carry-forwards to offset future tax liability, instead of claiming a refund, enjoy favorable lending terms
It’s OK if the Boss Earns More, but a Problem When Co-Workers Do
Study of a large corporation explores how salary comparisons affect employee behavior
Should the U.S. Aim for a Zero-COVID-19 Policy?
Tolerating a low level of transmission just might be the better strategy
AI Chatbots That Lead with Empathy Can Help Manage Workplace Anger
When AI acknowledges feelings, resistance to the technology melts
An Early Episode of How Corporate Profits Shaped Labor Markets
Caribbean plantation owners, faced with slavery’s end, enacted legal barriers to employment elsewhere
Chinese Citizens, Given Voice in Local Budgeting, Are More Satisfied With Country’s Regime — and Want More From It
Taste of democracy engenders the opposite of cynicism
Improving Utility Calculations on Energy Demand to Reduce Costs
Power companies haven’t maximized the benefits of customers agreeing to short-term electricity interruptions
Online Reviews Sway Experiential Purchases Less Than Those of Material Products
Reviews that explicitly talk about objective quality assessments are well received
When the Fed Taps the Brakes, Not All Banks Slow Down
Some lenders’ balance sheets are less affected by a rising federal funds rate
Mass Customization Makes Forecasting Parts Purchases a Manufacturer’s Nightmare
A method that establishes a range of needs — and then tightens the range — works better
LA’s Mansion Tax, Intended to Aid Affordable Housing, May Have Backfired
City’s home-construction permits fall, while surrounding suburbs’ development expanded
Mobile Workers More Likely to Cold-Shoulder a Dishonest Co-Worker
Research compares U.S. behavior to norms in Asia
Snap Quiz — This Is for Extra Credit
Welcome to UCLA Anderson Review's quiz, in which we aim to extract business and life lessons from faculty research we cover each month.
Streaming Choices: Do We Follow the Big Crowd or Our Friends?
The ubiquitous community-wide customer rating is the biggest pull in helping us pick a movie or show