Topic: Technology

An older man fills out forms in front of a bank teller while an older woman on the right talks to a bank teller. Research Brief / Banking

Mobile Banking, a Boon to Many, Disadvantages Those Who Bank at Branches

Banks close neighborhood outlets and raise prices for branch-delivered services

Close up on eyes of a younger woman and older woman next to one another Research Brief / Innovation

A Case Against Experience as a Central Driver of Innovation

Are older inventors weighed down by obsolete knowledge? Young inventors don’t carry that burden

Man on bike riding in bike lane on busy street Research Brief / Transportation

A Data-Driven Approach to Optimizing Bike Paths

A model for cities to boost ridership, without snarling car traffic

Anesthetist checking the ECG machine during an operation in a hospital Research Brief / Health Care

A Major Medical Center Gets a Cheaper, Fairer Way to Assign Doctors

Model tells schedulers which anesthesiologists should be on call or on-site at specific times

People with luggage standing under an awning waiting for rids next to an Uber sign. Research Brief / Ride-Sharing Services

A Matching Mechanism to Reduce Uber/Lyft Customer Wait, Improve Revenue

Queuing models aren’t simple but offer big potential service improvements

Macro of silicon wafer semiconductor with neon color - integrated circuits to manufacture CPU and GPU. Research Brief / Supply Chain

A Proposal To Improve Supplier Reliability in Tech Manufacturing

Withholding renewal of a supply agreement can be more powerful than other carrots and sticks

Several people look down at their phones while waiting outside at an airport passenger loading zone Research Brief / Pricing

A Proposal to Improve Surge Pricing

Reduce fares in adjacent areas to draw more drivers to where demand is high

White tiles with arrows pointed right lined up on a blue background with one red tile that shoes the arrow moving out of the line. Research Brief / Competition

A Renter and Property Owner Meet on Airbnb: Will They Ditch the Site?

The risk for matching platforms is affected by levels of fees and what’s disclosed about buyer and seller

A masked person looks at their phone and sits behind a glass counter Research Brief / Supply Chain

A Survival Plan for the Developing World’s Tiny Retailers

Technology and mobile finance needed as nanostores’ compete against online behemoths

A close-up of Aadhaar card held in a man's hand Research Brief / Technology

Addressing Its Lack of an ID System, India Registers 1.2 Billion in a Decade

Digital identity used in nearly every realm of life

Semantic segmentation of cars on a road. Research Brief / Artificial Intelligence

AI’s Somewhat Hidden Secret: Invisible Human Workers

How 934 workers around the globe regard their labor; it doesn’t have to be this way

A screenshot of an online selling tutorial on Amazon. Research Brief / Competition

Amazon (and Other Platforms) vs. Third-Party Sellers: Complicated Debate

Some data shows competing against the platform can help sellers, if not consumers

Industrial looms Research Brief / Productivity

Amid Technology Boom, Where Are Productivity Gains?

19th-century French cotton mills suggest halting, uneven progress

A square with AI in it touched by a human finger Research Question / Artificial Intelligence

As AI Supercharges Finance Research, Will We Believe the Results?

Building benchmarks to guide researchers and validate AI-enabled findings

A Nissan Leaf at a charging station. Research Brief / Ride-Sharing Services

As Ride-Sharing Fleets Go Electric, Low-Priced/Short-Range Cars Could Excel

A model for dispatching and charging favors … the Nissan Leaf?

A glass jar filled with change and dollar bills with a white label that reads "tips." Research Brief / Consumer Behavior

As Tipping Booms Online, How Can Platforms Maximize Their Take?

A conundrum: When others’ tips are visible, users make larger tips to keep up. But they tip more often when tips aren’t displayed online