Practitioners often ignore decades of progress in understanding what works
A shopping session may unfold over a period of weeks, not minutes
Ad agencies’ 15% fee lasted 100 years longer than it might have
T-Mobile’s $22.1 million disadvantage to AT&T; Arby’s pays more than Burger King
Target customers with easy access to a competitor?
Capturing how decisions are driven by a habitual preference for moderation
A test was 93% accurate; more efficient than analyzing reviews
Bans with no exceptions for rape, incest or a mother’s health are increasingly unpopular
Third-party sellers would gain; consumers might pay more but increase control of products display
On your phone, about 20. How retailers can best harvest sales from those glances
Recognition by peers leads to longer, more thoughtful online reviews and discussion threads
Even when there’s an easy-to-access better alternative, some prefer their rut