Topic: Operations

A couple watching TV Research Brief / Compensation

New Technology Lifted Pay, Especially for the Bosses

Top executives saw much larger gains after broadband adoption than the workers below them

Taxi driver waiting outside his car Research Brief / Ride-Sharing Services

Not All Disruption Is Welcome: Reducing Fallout from Ride-Share Companies

Municipalities address increased traffic, pollution, taxi company bankruptcies and driver poverty

Research Brief / Data Analytics

Old Ways of Thinking Cause Managers to Disregard Analytics

Highlighting the right data and making it relevant can help overcome resistance

Censored pricing at a store - Sale Price Research Brief / Pricing

Opaque Pricing: How Sellers Can Gather Data and Boost Revenue

Websites peddle unnamed hotels and even cities; would you pay to omit one from the list?

Off white medicine pill capsules on a desk Research Brief / Pricing

Orphan Drugs: An Expert Pricing Panel Could Bring Benefits

The goal is continued development of new drugs and reduction of often shocking prices

Illustration of a man reaching for cherries on top of a pile of math symbols Feature / Productivity

Picked All the Low-Hanging Fruit? Finding Opportunity in Mathematical Models

After management does its best, new analytical approaches take effectiveness up another notch

Person in an ICU Research Brief / Health Care

Research: Patients Spent 15 Hours Longer than Necessary in the ICU

Delaying transfers to other inpatient hospital rooms limits availability of costly beds

People on electric scooters Research Brief / Ride-Sharing Services

Scooter Recharging: Should Companies Offer Customers Carrot or Stick?

Operating costs decline when riders get free rentals for docking dying electric vehicles

Laptop computer with Transparent Pricing presentation Research Brief / Strategy

Should a Company Reveal Its Cost Structure to Customers?

In certain competitive situations, cost transparency can provide an edge

Workers in a warehouse putting together packages Research Brief / Productivity

Startling Productivity Leap: an Algorithm, Not a Manager, Assigns Work

Warehouse pickers perceive process to be fairer

Research Brief / COVID-19

The Dollar Store Fix for Vaccination Deserts

Pharmacies aren’t everywhere — adding dollar stores could reduce average distance to vaccination by 62%

An aerial view of California's Shasta Lake taken in 2024 Research Brief / Global Warming

The New Math for Reservoir Management Amid Climate Change

Sacramento River Basin serves as a test case for conserving water over unpredictable weather cycles

Illustration of a man thinking Feature / Time Management

Time Management for Startups: Entrepreneurs Act as if Future Hours Aren’t Worth Much

Research adapts big-company operational knowledge to smaller organizations

Feature / Management

Unearthing the Negative Consequences of Managing to Quarterly Earnings

A 2017 study on workplace injuries spurs more research on perils of corporate short-termism

Power plant smoke stacks Research Brief / Energy

What Delivers a 20-to-1 ROI in the Energy Business?

Highly technical probabilistic risk assessments at nuclear plants improve safety and pay for themselves many times over

Astronaut performing a space walk Research Brief / Operations

When Logistics Go into Orbit

Researchers are considering the challenges of new space industries