
Did You Forget, or Never Know? How It Impacts Purchasing
A different decision tree is used when product information is forgotten, rather than just unknown

Patience Is a Virtue — Up to a Certain Point
The happiest people are moderately patient, not into extreme delayed gratification

Political and Charitable Giving: One Rises, the Other Falls
In an election year, that’s bad news for organizations like the American Red Cross

Shaming Smokers Actually Increases Their Urge to Light Up
Being stigmatized by stereotype feeds anxiety and depletes self-control

Motivating Workers with a Sacred Symbol: Promise and Peril
A Chinese garment factory tidied up after golden coins were displayed

Retailing Cross-Platform Win: A Pop-Up Store Boosts Online Sales
Alibaba finds a fresh twist on an old-school store is an effective marketing tool

Whites’ Efforts to Appear Non-Racist Can Backfire
A listening-and-learning approach is more welcome than professing color-blindness

Rising Rents Force Families to Curtail Spending on Food and Health Care
Cost burdens affect half of U.S. households that rent, as housing shortage worsens

How to Encourage the Discriminated-Against to Band Together
Membership in a stigmatized group doesn’t predispose acceptance of other stigmatized groups